Long-term staff outsourcing project
In 2010, a world-renowned French automobile company set up its branch
office in Shenzhen. In order to introduce advanced automobile technologies to
the Shenzhen office, many foreign technical experts were dispatched to China
for technical communication. In this way, long-term onsite interpreters were
in need to help foreign experts better communicate with Chinese technical
personnel.
The client evaluated many famous language service providers in Shenzhen and
finally selected Giltbridge as its major provider to offer French and English
interpretation and document translation services. This project had the
following requirements:
• A great number of linguists must arrive on site within a short period of
time to support the smooth project rollout.
• The linguists must be familiar with the automobile and machinery
fields.
• If the client found a certain linguist incapable, there must be a backup
linguist for immediate replacement.
Project process
After confirming the client's project requirements and deadline,
Giltbridge's staff outsourcing project department and human resources
department collaborated to search for and screen appropriate candidates from
our resourceful linguist database. After several rounds of interviews, the
client finally employed most of our candidates.
After the first batch of linguists worked onsite, Giltbridge's project
management personnel timely communicated with the linguists to understand
their work and life difficulties, and helped them get commuter bus and
working lunch services. At the same time, our project personnel also
communicated with the client to learn about the linguists' performance,
helped under-performed linguists to improve their work, and immediately
replaced incapable linguists with backup resources.
Giltbridge's responsive and professional services helped foreign experts
smoothly communicate with local employees. The client highly praised our
expertise in staff outsourcing. In the following years, we have been
constantly providing language services to the client to facilitate its
factory construction and automobile production.