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Managerial Representative

管理者代表Managerial Representative
a.最高管理者应负责任命管理者代表,授权其承担QE管理体系的维持工作和内外日常事务的联络工作,确保公司管理体系的有效实施和维持。
The top-level executive shall appoint a managerial representative and authorizeempower him/her to sustain the QE management system and undertake the contact work for internal and external routine business, thus ensuring effective implementation and sustainability of ourthe companyCompany's management system.

b.管理者代表可直接向最高管理者报告管理体系的运作情况和来自顾客的质量信息、相关方的环境信息,他可作为公司的代表就产品质量问题、服务质量问题、质量保证方面的有关问题及环境方面的有关问题与外界联络沟通。
The managerial representative canis empowered to report the operation conditions of the management system, quality information from customers, and environment information from stakeholders directly to the top-level executive. In addition, tThis representative may serve as ourthe companyCompany's representative for external communication in terms ofconcerning the product quality problem, service quality problem, quality promiseassurance-related problem, and environment-related problem.

c.向最高管理者汇报QE管理体系的业绩和任何改进的需要。
The managerial representative reports achievements and needs for improvement of the QE management system to the top-level executive.

d.在公司内部,采用可能的方法提供公司内满足顾客要求的意识。
All possible methods need to be adopted to improve the awareness of satisfying customer requirements in ourthe companyCompany.

1.9.3 内部沟通Internal Communication
a.公司制定并有效实施《信息沟通程序》,为确保QE管理体系的有效和达成持续改进的目的,公司管理层之间,各职能部门之间按照文件规范和工作要求,建立并保持经常性的沟通。
OurThe companyCompany formulates and effectively carries out the Information Communication Procedure, which requires. fFrequent communication beingis maintained between ourthe companyCompany's management layers personnel and between our company'sdifferent functional departments according to the document specification and work requirements to ensure the effectiveness of the QE management system and achieve the purpose of continuous improvement.

b.沟通内容至少包括:质量、环境目标和公司QE管理体系业绩等。
The communication contents shall at least containcover the QE objectives and achievements of ourthe companyCompany's QE management system.

c.内部沟通的方式包括(但不限于):
Internal communication modes include but are not limited to:

1)各类工作会议;Working conferences

2)看板;SpectacularBillboards

3)公司内部资料;Internal materials of ourthe companyCompany

4)电话、电子邮件;Phone call and email

5)各类管理活动、评审活动。Management and review activities

1.9.4 信息交流Information Communication
质量部负责组织外部环境有关信息的收集与回复,包括对环境投诉的受理和处置,涉及重大环境因素的信息交流由质量部作好相应记录。
The Quality Department shall organize relevant personnel to collect and reply the information related to external environment, including the acceptance accepting and handling of environmental complaints. For the information communication where major environmental factors are involved, the Quality Department shall keep relevant records accordingly.

 

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